Project
Study and Web Report on the Added Value of Tourism in Graubünden
Year
Country
CH
The Swiss Federal Tax Administration (FTA) is digitizing its tax transactions. We developed design guidelines for them to improve the user experience (UX) and implement it consistently across all FTA services. We then documented these guidelines in a design style guide.
Thanks to the consistent design and recognizable user-interface elements, the FTA's services are easy for users to understand and use efficiently. Also, in terms of IT development, recurring components ensure that new services can be implemented more efficiently.